Phone Buddy Service
At Stay Connected, we take loneliness very seriously and understand the consequences that this can have for the person. We are working hard to combat this by running a phone buddy service, that allows you, one weekly call with someone who has been specifically chosen for you, based on the information that you give us. (see below) The service is enabled by our amazing volunteers, who are all vetted and have an enhanced DBS
Should you wish to access this service, please fill in the contact form on this site and let us know the best time to call you. We will call to go through your preferences such as if you prefer male or female, someone familiar with your area etc, this will help us select the most suited volunteer for you.
We look forward to hearing from you.
Best wishes Maria X
Phone Buddy Faq’s
Please email us at email@example.com or sent a message through our website contact form at www.stayconnectedservices.co.uk to arrange an informal chat and we will go through everything with you. You will find friendly help, who look forward to helping you.
Please let us know if you are struggling to connect with your phone buddy. Sometimes it can take a few calls to get that connection, so it may just be giving it a few calls longer. However, if you still wish to change your buddy we will work to find you a new buddy. Please note this may not always be straight away, due to finding buddies of similar interests and the availability of our phone buddies.
Yes, that is fine, we ask that you can give as much notice as possible to enable your phone buddy to be able to reschedule. It is helpful to provide a number of alternative time slots to enable your phone buddy to be available for your new slot. We understand that at times you may need to cancel last minute. Our phone buddies will try their best to call you later that week but if not will call you on your arranged time, the following week.
Our phone buddies do go through checks to join the service, they will have had
- Their ID check to confirm their identity, including their address
- Provided character references that are not family or partner
- An enhanced DBS https://www.dbschecks.org.uk/enhanced-dbs-check/
- Read our Terms & Conditions and agreed to them (please ask for a copy)
If for any reason you are asked for any personal details, such as your address please do not provide these and report this directly to us immediately, this is a breach of our terms and conditions. This may be innocent but we need to know, to investigate with the phone buddy directly.